Terms of service.
Effective Date: 07.04.2025
Welcome to Destination Unknown Entertainment Ltd! These Terms of Service govern your use of our website www.dukltd.com and the services we provide related to event ticketing, marketing, and any other services offered by Destination Unknown Entertainment ltd. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.
1. Use of Our Services
You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You may not use our services in any way that violates any local, state, national, or international law or regulation.
2. Registration and Account Security
To access certain features, such as purchasing tickets or subscribing to our newsletter, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use of your account. You must ensure that the information you provide during registration is accurate, current, and complete.
3. Ticket Sales and Events
By purchasing tickets or registering for events, you agree to:
Pay all applicable fees for tickets and services provided by us.
Comply with the event's terms, conditions, and any rules outlined by event organizers.
Understand that tickets purchased are non-transferable unless otherwise stated, and refunds or exchanges may not be provided except as required by law.
We reserve the right to cancel, reschedule, or modify events and ticketing arrangements. If such changes occur, we will make reasonable efforts to notify ticket holders and provide details on refunds or rescheduling.
4. Payment Processing
Payments for events and services are processed through third-party payment processors. We do not store credit card details. By purchasing tickets or services, you agree to comply with the terms and conditions of the third-party payment processors, who handle all payment-related activities.
5. Prohibited Conduct
You agree not to:
Engage in any activity that disrupts, damages, or interferes with the functioning of the Site or services.
Attempt to gain unauthorized access to any part of the Site or other user accounts.
Post or transmit harmful or illegal content, including, but not limited to, viruses, malware, or offensive material.
Use our Site for commercial purposes without prior written consent.
6. Content Ownership and Intellectual Property
All content on our Site, including text, graphics, logos, images, audio clips, and software, is owned by Destination Unknown Entertainment Ltd or our content providers and is protected by intellectual property laws. You agree not to reproduce, distribute, or modify any content from the Site without our prior written consent.
7. Privacy and Data Collection
Your use of our Site and services is subject to our Privacy Policy, which governs the collection and use of your personal information. By using our services, you consent to the data practices outlined in the Privacy Policy.
8. Third-Party Websites and Links
Our Site may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or control these websites. We are not responsible for the content or practices of any third-party websites. We encourage you to review their terms of service and privacy policies before using their services.
9. Limitation of Liability
To the fullest extent permitted by law, Destination Unknown Entertainment ltd, its affiliates, partners, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Site or services, even if we have been advised of the possibility of such damages. This includes damages related to the purchase of tickets, event cancellations, or issues with third-party services.
10. Indemnification
You agree to indemnify and hold harmless Destination Unknown Entertainment ltd, its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of our Site, violation of these Terms, or infringement of any third-party rights.
11. Modifications to These Terms
We reserve the right to modify or update these Terms at any time. When we make changes, we will post the updated Terms on this page and update the "Effective Date" at the top. It is your responsibility to review these Terms periodically for any changes. Continued use of the Site after any modifications constitutes acceptance of the updated Terms.
12. Termination
We may suspend or terminate your access to our Site and services at any time without notice if we believe you have violated these Terms or engaged in unlawful conduct. Upon termination, all rights granted to you under these Terms will cease, and you must immediately stop using the Site and services.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in England.
14. Dispute Resolution
If any disputes arise between you and Destination Unknown Entertainment Ltd, we agree to resolve them through binding arbitration or mediation, as determined by Destination Unknown Entertainment Ltd. Any legal actions must be initiated within one year after the cause of action arises.
15. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Destination Unknown Entertainment Ltd
167-169 Great Portland Street, Fifth floor, W1W 5PF
info@dukltd.com